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problem ordering Marshall grips

Posted: February 8th, 2010, 5:58 pm
by josey88
Is anybody having problems ordering grips from Marshall ? I tried to order , but I can not find the "add to cart" to place the order. Can someone help with this ? I am expecting a P-64 soon and I want to order some wood grips . Perhaps I am doing something wrong ...

problem ordering Marshall grips

Posted: February 8th, 2010, 8:14 pm
by normsutton

problem ordering Marshall grips

Posted: February 8th, 2010, 8:28 pm
by josey88
Jesus, Norm... I should be crowned today as the most stupid moron of the week...!!! Thanks so much . I will be ordering later on .

problem ordering Marshall grips

Posted: February 8th, 2010, 9:09 pm
by normsutton
josey88

no problem

NORM

Re: problem ordering Marshall grips

Posted: March 25th, 2010, 11:55 pm
by vermilionmakarov
I tried leaving the guy an email never got a responce.

Re: problem ordering Marshall grips

Posted: June 29th, 2010, 7:09 pm
by tgclark
Beware. He does not respond to emails. My grips would not fit and paypal would not refund money because it took over 45 days for him to ship.

Re: problem ordering Marshall grips

Posted: July 3rd, 2010, 10:27 pm
by mike1050
Dennis is not one for resopnding to emails quickly. But just about everyone who buys from him can vouch for the quality of his work.

Re: problem ordering Marshall grips

Posted: August 10th, 2010, 2:28 am
by dmarschal
Greetings!

Sorry for the slooooow mail replies. Sometimes when I'm wanting to reduce our backlog I skip my mails and work in the shop all day long. I know it's not the best customer care policy but I don't have any other idea to satisfy our existing, and future customers. By the way our backlog has grown to 8 weeks from March to July and that was terribly long.

Now I'm here and replying my mails every day.

tgclark: Sorry for this issue. Please resend your mail. Of course, I will send replacements as soon as possible.

Regards,
Dennis Marschalko